FAQ: Frequently Asked Questions About Cleaning Services in Punta Cana

Answers to the most common questions about our cleaning and gardening services, prices, schedules and service areas.

Below you will find the questions our clients ask most often, followed by a short summary of what each of our services includes. If you do not find your answer, contact us by WhatsApp or email.

What cleaning services do you offer in Punta Cana?

We offer deep cleaning, post-construction cleaning, Airbnb turnover cleaning, luxury villa cleaning, beachfront apartment cleaning, recurring home cleaning, office cleaning and tropical gardening and landscaping. Each service follows fine-hospitality standards and uses professional-grade products. See every cleaning service.

Which areas do you cover?

Our main coverage area includes Punta Cana, Cap Cana, Cocotal, Veron, Cabeza de Toro, El Cortecito and Bávaro in the La Altagracia province of the Dominican Republic. If your property is nearby, contact us and we will confirm availability. Check coverage with our team.

How much does a cleaning service cost?

Every property is different, so prices depend on the size of the space, the type of service and the level of detail required. Request a free quote through the booking form or WhatsApp and we will send you a personalized estimate.

How long does a cleaning take?

As a guide, an Airbnb turnover takes about 2 to 3 hours, a deep cleaning 4 to 6 hours, and villa or post-construction cleaning 5 to 8 hours. Gardening and office cleaning are scheduled according to the size of each project.

Do you clean Airbnb and vacation rentals between guests?

Yes. Our Airbnb turnover service includes washing and changing sheets and towels, restocking welcome amenities and a photo report after checkout, so hosts can keep their five-star ratings without stress. Read about Airbnb turnover cleaning.

Is your cleaning staff trustworthy?

Every team member goes through background checks, technical skill tests and continuous training before entering a client's home, so you can leave your property in safe hands. How we vet our staff.

Do I need to provide cleaning products or equipment?

No. Our team arrives with professional supplies, high-end sanitizing products and the equipment needed for each job.

How can I book a cleaning?

Use the booking form on this page or send us a message on WhatsApp at +1 (849) 489-3020. Our team usually answers in under 30 minutes and confirms the date and time that works best for you. Open the booking form.

What does each cleaning service include?

Deep Cleaning

Full renewal for premium spaces requiring meticulous care for every detail. Ideal for thorough disinfection and high-end seasonal deep cleans. Includes: Eliminating 99.9% of germs and bacteria. Detailed cleaning behind furniture and large appliances. Polishing plumbing fittings, tiles, and chrome walls. Uses professional-grade, high-end sanitizing products. Typical duration: 4-6 hours.

Post-Construction Services

We eliminate every speck of fine dust, paint splatters, plaster residue, and post-construction debris. Your property is ready for immediate elite living. Includes: Deep removal of plaster dust, concrete residue, and glues. Scratch-free cleaning of high-end glass windows and frames. Dedicated treatment of tile joints and baseboards. Heavy vacuuming of air ducts, registers, and ventilation grills. Typical duration: 5-8 hours.

Airbnb Turnover Cleans

Express high-rotation turnover service designed to protect your 5-star ranking. We handle full bed recasting, deep setup, and guest amenities replacement. Includes: Impeccable washing, ironing, and changing sheets and towels. Restocking welcome consumable gifts and luxury essentials. Instant photographic damage reporting after checkout. Swift cleaning with custom luxury 5-star hotel specifications. Typical duration: 2-3 hours.

Luxury Villa Detailing

Bespoke care for large holiday estates and mansions in Punta Cana. Special formulations for delicate stone, travertine countertops, hardwoods, and vast areas. Includes: Highly trusted, vetted, and background-checked technicians. Meticulous application on luxury textures (marmoles, fine woods). Washdown of terraces, outdoor hammocks, and lounge pergolas. On-site, rigid quality inspection executed by directors. Typical duration: 5-8 hours.

Beachfront Apartments

Service optimized for modern beachfront condominiums. We restore the salt-free shine and ocean breeze freshness to every glass panel, room, and balcony. Includes: Deep cleaning of oceanview glass windows and glass doors. High desinfection of modern open-plan kitchens and islands. Minimalist, luxury styling of home decor pieces. Perfect for absentee owners wanting to sustain a pristine floor. Typical duration: 3-4 hours.

Residential Recurring Maintenance

Complete recurring solution to ensure your household stays immaculate, week after week. Freshness, safety, and allergen-free wellness for your family. Includes: Tailor-made schedules matching exact layout priorities. General dusting of playrooms, bedrooms, and daily living environments. HEPA-vacuuming of large rugs, velvet couches, and heavy draperies. Weekly or bi-weekly packages with custom discount perks. Typical duration: 4-5 hours.

Tropical Landscaping & Gardens

Bespoke maintenance and styling of tropical landscapes. We keep your palm trees, gardens, and grass reflecting the idyllic emerald-green of the Caribbean. Includes: Esthetic trimming of palm trees, custom bounds, and hedges. Soil enrichment, tropical fertilizing, and biological pest defense. Clean-up and leaf blowing in walkways, gateways, and grass lanes. Efficient watering control to guarantee healthy paradise plants. Typical duration: Variable.

Office Cleaning

Specialized cleaning service for workspaces, offices, and corporate facilities. We guarantee an immaculate, healthy, and highly productive environment for your entire team. Includes: Deep disinfection of desks, screens, and shared electronics. Thorough vacuuming of carpets, boardrooms, and communal areas. Hygienic trash bin emptying with liner replacements and waste sorting. Flexible after-hours scheduling to prevent business disruption. Typical duration: Flexible.

Arriving soon?

If you or your guests need a ride from the airport, our partner Caribexus offers private transfers from PUJ, SDQ and La Romana. Read more about Caribexus.